At Whale Bingo, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose information when you access or use our website game. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
1.1 Personal Information:
We do not collect any personal information,
such
as names, email addresses, or physical addresses, from users of Whale Bingo. We respect your
privacy and do not require any personally identifiable information
to play the game.
1.2 Non-Personal Information:
When you access or use our website game, we
may collect non-personal information that does not directly identify you. This information may
include:
Device information: We may collect information about
the device you use to access Whale Bingo, such as device type, operating system, and browser
type.
Gameplay data: We may collect data related to your gameplay activities, such as game progress,
scores, and achievements. This
information is used for game optimization and enhancement purposes.
Technical information: We may
collect technical information, such as IP addresses, referring URLs, and timestamps, to analyze trends,
administer our website, and gather
demographic information.
Use of Collected Information
2.1 Gameplay Optimization:
We may use the non-personal information
collected to analyze user preferences, gameplay patterns, and trends. This data helps us improve Vocalno
Skills Bingo, enhance user experience, and optimize gameplay mechanics.
2.2 Communication:
We do not use any collected information to contact
users. We do not send promotional emails, newsletters, or any other communication unless explicitly
requested by the user.
2.3 Advertising:
Whale Bingo does not display any third-party
advertisements. We do not use your information for targeted advertising or retargeting purposes.
Disclosure of Information
3.1 Service Providers:
We may engage third-party service providers to
assist us in analyzing data, hosting our website, or providing technical support. These service
providers are contractually obligated to protect the confidentiality
and security of any information they access.
3.2 Legal Requirements:
We may disclose your information if required by
law or in response to valid legal requests, such as court orders, subpoenas, or legal proceedings.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of
all or a portion of our assets, your information may be transferred as part of the transaction. We will
notify you via prominent notice on our website or through
other communication methods before your information is transferred and becomes subject to a different
privacy policy.
Data Security
We implement reasonable security measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Children's Privacy
Whale Bingo is intended for a general audience and does not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete such information.
Third-Party Links
Whale Bingo may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those third parties before interacting with their websites or services.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time, without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates or modifications. Your continued use of Whale Bingo after any changes to this Privacy Policy constitutes your acceptance of those changes.
Data Retention
We retain non-personal information collected from Whale Bingo for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
As a user of Whale Bingo, you have certain rights regarding your
information:
9.1 Access and Rectification:
You have the right to request access to the non-personal
information we hold about you and to correct any inaccuracies. However, as we do not collect personal
information, this right may not be applicable.
9.2 Data Erasure:
You may request the erasure of any non-personal information that we hold
about you. Again, as we do not collect personal information, this right may not be applicable.
Refund Policy
Welcome to Whale Bingo, provided by WHALE ADVENTURE CORP LIMITED. Please read our refund policy carefully before making purchases or using our services.
1. In-Game Purchases
1.1 Virtual Goods: Whale Bingo offers various in-game purchase options, including virtual currency, items, or other virtual goods to enhance your gaming experience.
1.2 Payment Information: When making in-game purchases, you may need to provide payment information. Please note that we do not collect or store any payment information on our servers. All payment transactions are securely processed by third-party payment processors.
2. Refund Conditions
2.1 Technical Issues: If you encounter technical problems or errors after a purchase, we will make every effort to resolve the issues. Please contact our technical support team for assistance.
2.2 Dissatisfaction: If you are unsatisfied with a purchased virtual item, you have the right to request a refund within a certain period after the purchase. Please note that some virtual items may not be eligible for a refund to ensure fair usage.
3. Refund Process
3.1 Provide Information: When applying for a refund, please provide the purchase receipt, a detailed description of the issue, and your contact information.
3.2 Review and Processing: We will review your refund request and process it within a reasonable timeframe. Please be patient during this period.
4. Refund Limitations
Please note the following conditions that may limit your eligibility for a refund:
4.1 Violation of Terms of Use: If we find that you have violated the terms of use or exploited our refund policy, we reserve the right to refuse a refund.
4.2 Use of Virtual Goods: If you have already used the purchased virtual item in the game, it may affect your eligibility for a refund.
4.3 Refund Abuse: Users who repeatedly abuse the refund policy may be prohibited from using our services.
5. Additional NotesWe reserve the right to modify the refund policy at any time. Any changes will take immediate effect on our website.
5.1 Policy Modifications: We reserve the right to modify the refund policy at any time. Any changes will take immediate effect on our website.
5.2 Does Not Cover Third-Party Services: Please be aware that our refund policy applies solely to in-game purchases in Whale Bingo and does not extend to any third-party services integrated with our website or game.
The Whale Bingo team appreciates your understanding and cooperation. If you have any questions related to refunds, feel free to contact our customer service team at any time.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or Whale Bingo, please contact us using the appropriate channels provided on our website. We value your privacy and will make every effort to address your inquiries and resolve any issues promptly and to your satisfaction.
Please note that this Privacy Policy is provided for informational purposes only and does not create any contractual or legal rights between you and the game website operator. By using Whale Bingo, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Enjoy playing Whale Bingo and have a wonderful gaming experience!
